Privacy Policy

Effective Date: November 9, 2025

Envision Memphis, LLC (“we,” “us,” or “our”) operates the https://www.envision.fit website and the Envision Fitness mobile application (collectively referred to as the “Service”).

This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, classes, or related services — and what choices you have regarding that information. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect certain information to provide, improve, and personalize our services.

Personal Data
When you use our website, register for memberships, classes, or events, we may ask you to provide the following:

Name
Email address
Phone number
Billing or mailing address
Account or membership information
Emergency contact information (if applicable)
Cookies and usage data

Usage Data
We may automatically collect data sent by your browser or device, such as:

IP address
Browser type and version
Operating system
Pages you visit and time spent on them
Device identifiers and diagnostic data

Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, but some site features may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our website, app, and services
Process membership, class, and event registrations
Manage scheduling, billing, and communications
Send important updates, such as class changes or closures
Respond to customer inquiries and provide support
Improve the user experience and site performance
Protect against fraud and maintain security
Share community updates or promotional offers (if you’ve opted in)

3. Photo & Media Use

By participating in Envision classes, workshops, or events, you grant Envision Memphis, LLC permission to capture photos or video footage that may be used on social media, marketing materials, or our website.
We strive to represent our community respectfully and positively at all times.

If you prefer not to be photographed or filmed, please notify your instructor or the front desk prior to class or event participation.

4. Sharing and Disclosure

We respect your privacy and never sell or trade your information. We may share limited data only when necessary to operate our business, such as:

With trusted third-party service providers who process payments, manage scheduling, or host our website (e.g., MindBody, Square, Google Workspace)
When required by law or to comply with legal obligations
To protect our rights, property, or the safety of others
In connection with a business transfer (such as a merger or acquisition)

All third parties are required to maintain the confidentiality of your information and use it only for the purpose of providing contracted services.

5. Data Retention and Security

We keep your data only as long as necessary to provide services and comply with legal obligations.
We use commercially reasonable measures — such as encryption, secure servers, and password protection — to protect your information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Communications & Marketing

By providing your email address or phone number, you agree to receive messages related to scheduling, membership updates, and service announcements.
You may also receive optional promotional emails, newsletters, or texts if you’ve opted in.
You can unsubscribe or opt out of promotional communications at any time by following the instructions in those messages or by contacting us directly.

7. Children’s Privacy

Our services are not directed toward children under 18 years old. We do not knowingly collect information from anyone under 18.
If you believe a minor has provided us with personal information, please contact us so we can promptly remove it.

8. International Users

If you access our Service from outside the United States, you consent to your information being transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

9. Links to Other Websites

Our website may include links to third-party websites or social media platforms. We are not responsible for their content or privacy practices.
We encourage you to review their privacy policies before submitting any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated effective date.
Continued use of the Service after changes are posted means you accept the revised policy.